Privacy Policy

At UptimePlex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Billing information
• Company information
• URLs of websites you want to monitor

Usage Data

We may also collect information about how you access and use our service, including:

• IP address
• Browser type
• Pages visited
• Time and date of your visit
• Time spent on specific pages
• Device information

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our service
• Sending notifications about your website's SSL certificate status
• Processing your payments
• Responding to your inquiries and support requests
• Improving our service
• Sending service updates and administrative messages
• Detecting and preventing fraudulent or unauthorized activities

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our business
• Payment processors for billing purposes
• Legal authorities when required by law
• Business partners with your consent

Third-Party Links

Our service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to request correction of inaccurate information
• Right to request deletion of your information
• Right to restrict or object to processing
• Right to data portability

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us via the support ticket link within your customer panel.

PlexCorp (Pty) Ltd
Durban, South Africa